We are dedicated to helping post-secondary clients conceptualize and plan major facilities projects and de-velop specific business improvement processes in the post-secondary student services sector.

Background

We have worked extensively in the post-secondary sector over the past twenty years on a multitude of post-secondary capital projects and student services business improvement projects. Some examples include the development of Student Services One-stop shopping models, and various Recreation Services expansion pro-jects. In all cases, the projects were designed to both increase internal efficiencies and improve services to students and customers.

In terms of capital planning conceptualization, we have substantial experience in managing facilities projects in all phases. This includes the conceptualization, marketing and funding phase which provides the business case and rational behind any facilities expansion plan. We have also worked in the design phase with archi-tects to develop coded schematics and functional requirements. But besides physical design work, the overall facilities strategy also encompasses a needs assessment and attainment strategy suitable for the post-secondary sector.

The student services project work has consisted of planning, designing and implementing many change im-provement processes through the application of new technology where necessary. This also includes many budgeting and performance indicator review projects where staffing issues are often the key driver.

Core Strengths

• Communication:Essential in understanding the problem and how the issue is best mapped to a vi-sion and a subsequent specific project plan.
• Experience: With substantial experience in post-secondary student services business issues we can efficiently and identify a practical solution and implantation plan.
• Project management: : Low overhead project management approach with excellent planning, communication and validation of solutions.
• Funding and Marketing: Understanding the dynamics of post-secondary budget issues and how to present the vision to the various internal constituencies as well external funding organizations.

Contact Us

Every organization is unique as it is about the people first, whom develop, oversee and manage systems and processes. This is our always our first step, in that we form effective, working partnerships with these per-sonnel as a precursor to examining the problems in order to find the solutions.

For further information please contact us at:

E-mail: jmitchell13@shaw.ca

Mitchell Operations & Facilities Consulting
Jim Mitchell: Principal
250.821.0846